FIAT

3901 Hecktown Road
Directions Easton, PA 18045

  • Studio: (888) 408-2704
  • Service: (888) 248-5686
  • Parts: (888) 350-4476

Customer Testimonials | FIAT of Lehigh Valley

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8/19/15

Love my Fiat, beautiful new dealership and wonderful staff! ❤

                                                                                                               Judie Hughes


6/24/15

I just bought my second fiat from them (traded in my 2012 for a 2015). The staff is amazing, there was no pressure or hassle. It is definitely one big happy family. Totally would recommend them to anyone looking to buy a car :-)

                                                                                                           Rachel Ewaniuk

                                                                                                          Coopersburg, PA 

6/16/15

"I have a Fiat 500 Sport . love this car. From the sporty ride to the amazing gas milage. The best is the experience I had with the sales staff to the service department. Fiat of Lehigh Valley are like family. Always eager to help solve every question. Thank all of you for the great service and care."

                                                                                          Duane Motley
                                                                                                              Bethlehem, PA

8/21/14
"Staff and service are excellent. Was not pressured into buying a car that day and they were very understanding. The Fiats that they have are truly the best in the valley. The staff at Fiat of Lehigh Valley are very knowledgable with their vehicles and they answered any questions I had. I will be going back to check out more FIATs."
                                                                                          Ashley Womer
                                                                                                              Bethlehem, PA

8/15/14
"I had a 2003 BMW 325xi, which needed to be killed after 136,000 miles. I visited Brown Daub and test drove a FIAT 500 Pop. I then test drove a 2013 FIAT 500 Turbo. I was sold immediately. The car is sporty, very quick and absolutely fun to drive. The stereo sound system is awesome ...
(with satellite radio) and the built-in hands-freee bluetooth system for my cell phone is fantastic. On top of everything else the car is great on gas.
My entire experience at Brown Daub was outstanding, thanks to the Studio Manager. She was extremely knowledgeable about the car, friendly and available 24/7 to answer all my questions."
                                                                                                       Salvador Salamone
                                                                                                                    Easton, PA



7/01/13

"Best dealer ever.
They work with you, no high pressure,no pressure at all really.
They don't play games.
Joe at Fiat of LV was the best.
Buying a car can be a traumatic experience sometimes,but we have learned that we have been going to the wrong places all these years.
Nobody went over and above, because they didn't have to.
Everything was right from the get-go.
We drove over 90 miles to this dealer to get a specific model and options .
I will drive over 90 miles again when I'm ready for my next car.
They have earned a customer for life."

Ed & Christine Weklar

Maple Shade Township, NJ

5/17/13

"Unbelievably efficient and direct dealings with Jackie of Fiat of the Lehigh Valley. She responded immediately to my phone message and remained closely involved throughout, including after the sale. I was very pleased and impressed with her professionalism and commitment."

Jennifer McGlynn

Walnutport, PA


04/30/13

"I contacted Fiat of Lehigh Valley and another Fiat dealer. Both were about the same distance from my home. While the other Fiat dealer took very long to respond and didn't seem to care about me...Jackie at Fiat of Lehigh Valley responded within minutes of my first inquiry. She emailed and called me and I had a lot of the information I needed within those first few minutes of placing my inquiry. And this was just the initial encounter with them.

As I continued to make a decision on if this was the right car for me and the features I wanted, Jackie was there for me every step of the way. This was the first time I have leased a car and I couldn't have imagined a better experience! From test drive to finding the perfect car for me...they are the best!! They cared about me and my situation. I do not live very close to their dealership, so a lot was accomplished through email and telephone, which was perfect for me. It allowed me to get all of the information I needed without having to drive 2 hours round-trip to their dealership.

Now that I have my yellow fiat, Jackie still sends me emails to make sure all is well with the car. If you are interested in a Fiat, look no further for a dealer...Fiat of Lehigh Valley is the best I have encountered and I will for sure go to them for all of my future needs!!!"

Jes S.

Luzerne, PA

12/27/12

"Having previously had a dismal/nightmare experience at another Fiat dealer (you can read about that in my reviews) I contacted Fiat of Lehigh Valley and spoke to Jackie. She was amazing from the get go. After a few phone calls we arranged to meet the following day.


Seeing a model at the previous dealer meant we somewhat knew what we wanted. Jackie and Joe really took the time to figure out what extras we could live with or without. They explained the differences and benefits between all the models and searched through their own inventory as well as the inventory of dealers in a 400 mile radius. One of the first things they asked us was "if we had even driven a Fiat before?" I had never driven one though my girlfriend had so they instantly set us up to take one for a spin. I didn't just like it, I LOVED it. I get what the hype is about. It's not just the cute factor. These cars drive like a dream, are smooth, sporty and fun.


When we couldn't find anything that fit exactly what we wanted we opened up our range and began to test drive other options, seriously considering a car that was $60 more a month than what we wanted to spend simply because they had taken the time to show us what else was out there.


In the end we decided that the initial car we had seen at the previous dealer was going to be the best fit for us. But this was a decision made after they spent 7 quality hours working with us to exhaust every alternative option available. To me, that is dedication.


Sure we could have thanked them for all of their hard work and gone back to the rival dealer. If we had, we wouldn't have had to wait a few days for the car and would have avoided some drama from the other dealer (please read about that in my other review), but we didn't.


Why we purchased this car from Fiat of LV:


- Jackie, Joe and the Lehigh Valley team went above and beyond to form a trustworthy bond with us.

- When I called with lots of questions prior to coming in, I wasn't pressured to get them answered in person at their studio. That meant a lot to me.

- By educating us with honest information, in a no pressure setting, we felt focused and capable of making confident decisions based on facts.

- We were fully informed about the pricing and rebates offered in order to get the best deal possible.

- Quality time (7 hours) was spent exhausting every possible option and every possible combination of model offered as well as what was actually available immediately.

- No pressure sales. Instead of pressuring us to buy something on their lot that wasn't an exact fit, they worked hard to find the perfect match even if it wasn't in their own stock.

- They have a sense of humor. Laughter can go a long long way to help relax you when you're making a big decision and a huge purchase.

- We were treated like competent warm bodied human beings and not like a paycheck.

- When we had to wait for a decision from the other dealer about transferring the car, we were sent home with a cute bag full of info and booklets about the car.

- At this location, we were given a free service package with perks like lifetime smog, lifetime car washes and 2 years roadside assistance. (Not offered at the other dealer)

- Unparalleled customer service matched with a genuinely friendly attitude.

- Principle. On pure principle we could not buy a Fiat from any other dealer after being treated with such care.


A HUGE Thank You to Jackie, Joe and the whole team of Fiat of Lehigh Valley for all your hard work and dedication. We couldn't be happier."


Eliza D.

Philadelphia, PA


12/17/12

"Me & my wife were driving a Nissan Altima and saw the Fiat on T.V. My wife fell in love with this car and wanted one.I told she was crazy and that the car was too small. We saw a Fiat in the mall parking lot and went over to take a look. I thought it looked pretty sharp! It was a brown 500C lounge with leather seats and all. I was still a little bit skeptical because our Altima was loaded with all the bells and whistles. Anyway, we made an appointment to test drive one. When we arrived at Fiat of the Lehigh Valley, they had the same exact car we saw in the mall parking lot! When we drove the Fiat for the first time we were sold. The Fiat felt bigger than it looked, had all the same features our Altima had, drove beautifully, and we felt safe knowing that we had a boat load of airbags in this little car. Plus, we will be saving tons of money in fuel costs. Joe Jarvis was great as were everybody who works there! Got a great deal and could not be happier!!! Thanks."

Charles & Bernadette Pfeffer

Pennsylvania

11/2/12

"I tried to deal with Faulkner Fiat of Harrisburg, PA and Fiat of Owings Mills, MD for a straight sale cash deal. The two dealerships I mentioned would not even discuss negotiating below MSRP. I got a deal greater than I ever imagined from Fiat of Lehigh Valley. I drove 118 miles to pick up my new black Abarth On October 24th. The Fiat manager and Jackie V. were awesome! It was worth driving from York, PA for the purchase! They went out of their way to make a sale with me without any of that silly "Wheeling and Dealing" bologna other car dealers use as a sales tactic."

Bob Tabachini

York, PA


9/13/12

"I was not in the market to purchase a car, however decided to test drive the Fiat 500C. That was the best decision made this year. My husband and I were impressed with the Fiat of Lehigh Valley staff (co-located at th Palmer Park Mall and Brown-Daub Chrysler, Jeep, Dodge) and the 500C. The "no pressure" sales experience, quality of the car and exceptional deal prompted us to make a purchase. My work commute is 80 miles round trip. My 500C helps make the commute tolerable. It handles well on the PA turnpike, and sips gas! Compared to driving our Ford Expedition, I feel just as safe in our Fiat 500C, and keep more money in our wallets (13 MPGs in the Expedition vs approximately 38 MPGs in my 500C). Sure, I still have my Expedition, however it rarely leaves the garage. We enjoy driving our Fiat 500C too much. On a beautiful day, we drop the top, plug in the Ipod, crank up the tunes and drive! An exceptional dealership, marketing/sales/service team and car. I highly recommend purchasing your Fiat 500 from Fiat of Lehigh Valley."

Vata Williams

Pennsylvania


08/23/12
"We have the cinquecento for over one year now. We traded a DTS for this little car, and we love the way she drives. I'm Italian and I always wanted to own a Fiat or an Alfa. The Fiat came first via Italy. Mexico, and Michigan and we can't be happier then we are now with this "LITTLE CAR" We now have 9800 mile on her "the 500 is a she in Italian" nothing is an "it" in Italian everything has a gender, so she is our little sweetheart.We go to a gym every week and there is always comments "on how cute she is", one lady calls the 500 "Chocolate Chip''We are very happy with Fiat of Lehigh Valley. We went to a dealer close to us for maintenance, and that was a mistake. I'm going back to Joe Jarvis, he is a wonderful person, and the service department is great. What more anyone can ask for? Even if Lehigh Valley is 100 miles away."

Eduardo & Catherine Pironti

Hummelstown, PA

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